IT has been on a change wave. Because people and devices are changing. Whether it is Enterprise IT or not it will change with a great pace.
There are three streams which will eventually converge in this big change:
Shortly on these three disruptive streams:
Gamification requires that everything from objective setting to demand implementation from recognition to daily meetings will be in a gaming set-up with a gamer mindset. Unlocking next steps, progressing to new levels, not giving the fish but involving in fishing, and so on. The user must feel the excitement of the game.
Appification enforces that most of the solutions are offered in an “App Store”, and connected via APIs and adapters which different components can speak the same language. On the user front these apps will be one-touch away for (de)installing and since it will be a free market, everyone should wear a thick skin against the reviews and ratings.
Uberification means that instead of traditional services the end users community can pick from services which are created and maintained by again the end users community. The term itself receives the name from the “taxi and limo” app Uber. The known ways of requesting and consuming a service will change dramatically and ironically as we already feel the impacts of uberification in legal conflicts and social layers. For the Enterprise IT this will bring many different approaches for various IT topics and their further existence.
These streams are now visible everywhere. The intelligent move would be accepting the challenge and converging these streams into a positive wave instead of fighting with the ghosts of the past. However these three bits are not too easy to implement. They require competent workforce, democratized environment, and one unified platform. Recently emerged partnerships on the megavendors stage and cloud offerings coming from different vendors give way to these streams but yet without an internal understanding and commitment from IT managers many companies will struggle to take the crucial turn for their journey’s success. Needless to say that companies which lack this mindset will first lose the competition for hiring digital-natives and -in case they do hire the clever millennials- it will be so hard to please them with legacy tools and old ways of working. The bells are ringing!